Refund Policy

You may request a refund to your credit/debit/HSA card for the following reasons:

• Customer transaction error, such as a payment being made for more than intended ($500.00 instead of $50.00), paying the wrong provider, wrong card used.
• Duplicate payment

We will do our best to resolve your request within 24 hours (1 business day) of the request being submitted, unless that request is received in the afternoon on a Friday or holiday.

When requesting a payment be cancelled, voided or refunded, please have the following information available:

• Your Name
• Facility Name (where surgery was performed)
• The Date and Time the payment was made through this website or by phone
• Your Payment Authorization Code provided at the end of a successful payment
• The last four (4) digits of the card used to make the payment
• The Statement ID for which the payment was made

Failure to provide this information could slow the cancellation/void process.

Cancelling/Voiding a Payment

All payments submitted through this website or made by phone will be processed at 12:00 AM (midnight).

Any request to Cancel/Void a payment received by 3:00 PM the date the payment was made may be processed that same date.

Refunding a Payment

A total or partial refund can be requested on any payment processed prior to the current day (if payment made today, payment would be cancelled/voided).

An approved refund may be initiated by our office within 24 hours (1 business day) of the refund request being submitted, unless that request is received in the afternoon on a Friday or holiday.

Please keep in mind that although the refund has been initiated by our office as outlined, your card issuer has control over when the refunded amount may be applied as a credit to your card balance.

Credit Card Payments

This is the patient payment portal for Specialized Surgical Center of Central New Jersey. By using this site, you understand that all payments processed by Specialized Surgical Center of Central New Jersey are for facility charges for surgical services you have received at Specialized Surgical Center of Central New Jersey. These services are separate from your surgeon’s bill.

Specialized Surgical Center of Central New Jersey will be listed on your Credit/Debit/HSA card statement for payments made through this website. If you have any questions, please contact our Billing Department at 732-846-2501 or 800-955-4428.